City workers’ comp audit disputed

first_imgChick said the audit was thorough and her office had approved the use of subcontractors with workers’ compensation expertise to help conduct the review. [email protected] (213) 978-0390 160Want local news?Sign up for the Localist and stay informed Something went wrong. Please try again.subscribeCongratulations! You’re all set! Chick said her office’s review was accurate. “I stand by – 100 percent – the findings of my audit,” she said. “No one likes to be audited. No one likes to be criticized or analyzed or picked apart, especially not publicly, and I work very hard to make my audit public because that’s how change occurs.” The audit, which was released in February, found that Cambridge’s claims adjusters handled too many cases and that files were reviewed too infrequently and were insufficiently documented. Cambridge disputed those findings, saying they were skewed because the review was conducted by claims adjustors provided by a subcontractor rather than by auditors. Concerned that a critical audit by Controller Laura Chick will hurt its reputation and bottom line, a workers’ compensation contractor has challenged findings that it provided lax oversight and slow service for police and city firefighters injured on the job. Cambridge Integrated Services Group Inc., which has a $7 million-a-year contract with the city that expires in June, has asked for a new audit, claiming the initial report was flawed and misleading. “It’s not that any one particular task or item was botched up; it’s that the entire audit really does not comport with what are the generally accepted audit standards,” said attorney Ben Reznik, whose firm reviewed the audit for Cambridge. Cambridge is unwilling to sue over the audit, but its owners have been trying to talk to members of the City Council and Personnel Department, which recently sought bids from competing firms to handle the police and fire workers’ compensation cases. last_img read more